Your privacy is very important to us at Sara Berman. Please read our Privacy Policy carefully. This policy applies when you visit our web site without purchasing any product, when you register Sara Berman, and when you use www.saraberman.co.uk for purchasing products.
AtSara Bermanwe value our customers and respect your privacy. Customer information is collected in an effort to improve your shopping experience and to communicate with you about our products and services. We will not sell or rent your personal information to third parties. However, we will share your information where necessary to provide our service. This may be with our affiliates from time to time and with third parties that provide services on behalf of Sara Berman with whom we have partnered to offer a particular product or service. Information will only be shared on this basis and not for marketing purposes.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information.
If you have any questions about our privacy policy, please feel free to contact info@saraberman.com.
Dress Gordon Ltd, trading as Sara Berman. Registration number: 05753849
Trading Address: Sara Berman, Studio 3 James Cameron House, 12 Castlehaven Road, London, NW1 8QW
Email: info@saraberman.co.uk
Telephone: +44 (0)207 485 1425
Updates to the Sara Berman privacy policy may be made from time to time. We will update the revision date at the end of this policy on each occasion so that you can see whether updates have been made since you last visited.
What kind of information does Sara Berman collect?
When you visit, register or order products or services with www.saraberman.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as e-mails, faxes or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. Don’t worry though - this is so we can provide you with the best service possible.
How does Sara Berman use my information?
Sara Berman may use your personal information to process orders, payments and to provide you with a personalised shopping experience. We may share your details with third party service providers in order to fulfil and deliver your orders. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may or may not keep a record of that information. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
We may use your personal information to send Sara Berman updates and special offers where you have explicitly given us permission to contact you. We do not sell or otherwise pass on your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Sara Berman.
At all times we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed.
Sara Berman collates statistical information about site traffic, sales and other commercial information which we use to improve the site’s usability and your experience with the brand. This information does not include information that can identify you personally.
How does Sara Berman safeguard my identifiable information?
Sara Berman will use our best endeavours to maintain appropriate safeguards to ensure security, integrity and privacy of the information you have provided. When you place an order with Sara Berman or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer data will provide sufficient protection of your personal information.
How do I access my information and how do I change or delete my information?
It’s easy! You can log into your account and change personal information there. Or, you can contact us by email: on info@saraberman.co.uk or write to us at Sara Berman, Studio 3 James Cameron House, 12 Castlehaven Road, London, NW1 8QW, United Kingdom. Please note that any requests to update your personal information may take up to 14 days for your e-mail request and 2-4 weeks to process your postal mail request.
How do I exercise my choices about receiving promotional communications from Sara Berman?
Of course we want to communicate with you only if you want to hear from us. So if you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, you can change your preferences by logging into My Account (linked) or let us know by email us at info@saraberman.co.uk or write to us at Sara Berman, Studio 3 James Cameron House, 12 Castlehaven Road, London, NW1 8QW. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 14 days to process your e-mail request, and 2-4 weeks to process your postal mail request, during which period you may continue to receive communications from Sara Berman. Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
What are cookies? How does Sara Berman use cookies on its site?
A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie. We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. Through our use of cookies, we also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user, which allows you to access your account information.
Effective 1 July 2010